Tracking & Shipping




We offer 2 types of shipping depending upon which country you are located in, Standard or Express Shipping:


STANDARD WORLDWIDE SHIPPING:

Standard shipments are dispatched with Pos Indonesia and are accompanied by limited tracking*.

Price:

Order total under $20 = $3.95 Shipping per order
Order total over $20 = Free Shipping**

Delivery Time:

7-28 Day Estimated Delivery Time

*Tracking events are often not visible for Australia, New Zealand and Italy, we would recommend choosing the express service if tracking is necessary.

**Canada is excluded from free shipping due to the fact that we only ship Express Post to Canada.


EXPRESS WORLDWIDE SHIPPING + TRACKING:

Express shipments are dispatched with EMS Air Express and are accompanied by end-to-end tracking.

Price:

Flat rate fee is calculated at checkout and is dependent on delivery country.

Delivery Time:

3-5 Day Worldwide

Orders can be delayed by customs, holidays, bad weather and other reasons beyond our control. Please contact us outside the above mentioned shipping times if your order does arrive. 


All shipments are sent as Registered items and require a person to be available at the destination address in normal working hours to receive the article.
 
If you have a problem or questions regarding tracking please contact orders@thewalart.com

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